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Terms & Conditions

Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Delivery Policy

Delivery will be paid for by the buyer in the amount agreed upon by Lavinton at the time of purchase. If an item is lost during delivery, the total cost of item, including delivery, will be refunded to the buyer by Lavinton. If an item is damaged during delivery, Lavinton will not be held responsible.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is damaged during delivery, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by Lavinton and the buyer is unsatisfied, Lavinton is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

Any complaints about items or Lavintons may be sent to our support team: sophie@lavinton.com or 01476 855055. There is no guarantee of a resolution. Each case will be looked at individually, and Lavinton will be in contact as well.

Legalities

Lavinton is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, Lavinton shares no responsibility.

These terms and conditions are subject to change. They were last updated on: 19th March 2015

01476 855055

sophie@lavinton.com

Great Taste producer

Lavinton Lamb

Great Taste 2* 2017
Lavinton shoulder of lamb

3* Great Taste Award
Lavinton shoulder of Hebridean cross lamb

Great Taste Award 2015
Lavinton Southdown lamb cutlet

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Fast Delivery in
Cool-boxes

delivery in cool boxes

We deliver by courier
in boxes that keep the products
cold for 48 hours.

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